Product Analyst

Role Summary

Come join a high-impact team that is focused on building out capabilities for our B2B investor website to help drive business growth and market leading client experiences. As a Product Analyst, this person will be responsible for collecting data and conducting analysis in support of a digital product team focused on delivering experiences that drive our strategic business goals. They will gather and organize product/services data, user stories, and features to support prioritization of the product backlog, and analyze collected information to inform the development of enablement tools/tactics.

This is a unique opportunity to bridge business needs and technical solutions to help T. Rowe Price progress in digital capability maturity for B2B client experiences globally.

Responsibilities

• Solutions Delivery—Supports refinement activities within a product team, specifically defining and writing user stories, acceptance criteria, and user interface design for platform and product enhancements; activities to include obtaining acceptance and alignment from stakeholders for the recommended enhancements, documenting requirements along with prioritization, user acceptance testing, and working with technology teams to deliver enhancements that generate business value.
• Assessing Client Experience—Analyzes user behavior and feedback to validate that products work as desired relative to key performance indicators. Regularly reviews quantitative and qualitative performance indicators, including operational metrics, client surveys, direct client feedback, and associate feedback, escalating issues to product owners as necessary. Leverages understanding of competitive landscape to identify and propose changes to enhance experience.
• Business Analytics — Provides consultative support to product owners and other stakeholders as it relates to existing and potentially new deliverables to enhance client experiences. Shares findings and provides business insight to product owners as needed. Works closely with platform analysts to interpret data and uses insight to inform necessary changes.

Qualifications

Required:

• Bachelor’s degree or the equivalent combination of education and relevant experience
• 2+ years of total relevant work experience
• Experience in Agile Development methodologies
• Experience in working on digital products and services
• Strong technical skills in using Adobe Experience Manager Content Management Systems (CMS), or in other CMS

Preferred:

• Experience in the investment management/financial services industry

FINRA Requirements

FINRA licenses are not required and will not be supported for this role.

Work Flexibility

This role is eligible for hybrid work, with up to one day per week from home.

Tagged as: Hybrid